Website Privacy Policy

Effective date: [DATE] Last updated: [DATE]

This policy explains what information breezemh.com collects, how it is used, and what choices visitors have.

1. What this policy covers

This policy applies only to the Breeze Mental Health website. It does not cover the patient portal, clinical records, or any information collected during treatment. Protected health information held by the Practice is governed by the Notice of Privacy Practices under HIPAA.

2. The website does not collect health information

Breeze Mental Health does not request symptoms, diagnoses, medications, insurance member numbers, or any other health details through this website. Visitors are asked not to send that information by email or through any website form. Health information belongs in the patient portal or on a phone call with the office.

3. Information collected

Information you provide. Name, email address, phone number, and the content of any message sent through a website form or to a published email address.

Information collected automatically. IP address, browser type and version, device type, operating system, referring page, pages viewed, and time spent on the site. This is standard server and analytics data used in aggregate.

Cookies and similar technologies. The website uses cookies for basic functionality, security, and traffic measurement. Most browsers allow cookies to be blocked or deleted; blocking them may affect how parts of the site work.

4. How information is used

Collected information is used to respond to inquiries, schedule and confirm appointments, operate and secure the website, understand which pages visitors find useful, and meet legal obligations. It is not used for automated decision-making.

5. Information sharing

Breeze Mental Health does not sell personal information and does not share it for cross-context behavioral advertising. Information is shared only with service providers that operate the website and practice systems (hosting, email delivery, scheduling and portal software, analytics), and where disclosure is required by law or necessary to protect the rights and safety of patients, staff, or the public.

6. Third-party services

Certain features are provided by outside companies with their own privacy policies:

  • Google Analytics measures aggregate website traffic
  • OptiMantra hosts appointment booking and the patient portal
  • Google Maps provides embedded location maps
  • Social media links open profiles on Facebook, Instagram, LinkedIn, YouTube, and Yelp

Analytics tools receive page and interaction data from this website only. Appointment booking and the patient portal are hosted on OptiMantra’s own domain, and analytics scripts used on this website do not run there. This website does not collect health information from visitors, and does not use session recording or screen replay tools.

Interacting with those services means their policies apply to that activity.

7. Email and form security

Email and web forms are not encrypted end to end and are not a secure way to transmit sensitive information. Messages sent this way travel over the open internet and may be accessed by others. The Practice cannot guarantee the confidentiality of anything sent through these channels, which is why health information should be sent only through the patient portal.

8. Data retention

Website inquiries and messages are kept only as long as needed to respond and to maintain business records, then deleted. Server logs and aggregate analytics are retained on a rolling basis. Clinical records are retained under separate legal requirements described in the Notice of Privacy Practices.

9. Children

This website is directed to adults. Breeze Mental Health does not knowingly collect personal information from children under 13 through the website. Care for minors is arranged by a parent or legal guardian through the office. [CONFIRM: minimum patient age]

10. Your choices

Visitors may browse the website without submitting any personal information, control cookies through browser settings, enable a Do Not Track or Global Privacy Control signal, and request deletion of information submitted through the website by contacting the office.

11. State privacy rights

Residents of certain states have additional rights over their personal information, including the right to know what is collected, to request deletion, and to opt out of sale or targeted advertising. Breeze Mental Health does not sell personal information. Requests can be made using the contact details below and will be handled within the timeframes set by applicable state law. Information governed by HIPAA is excluded from these state rights and is handled under the Notice of Privacy Practices.

Washington residents: consumer health data collected outside of HIPAA is subject to the Washington My Health My Data Act. Breeze Mental Health does not collect, sell, or share consumer health data through this website. [CONFIRM: keep this paragraph if telehealth in WA continues]

12. Links to other sites

The website links to insurers, provider directories, and outside resources. Those organizations control their own data practices, and this policy does not apply to them.

13. Changes to this policy

This policy may be updated. The effective date above reflects the current version, and material changes will be posted on this page.

14. Contact

Breeze Mental Health 3154 Memorial Highway, Suite 100, Dallas, PA 18612

Phone: 570-539-7234

Email: [email protected]